If you are new to therapy or you’ve been thinking about starting therapy, you probably have some questions. Even if you’ve seen a counselor or therapist in the past, you may still be experiencing some uncertainty.
New to therapy or returning to therapy?
Here are some common questions to help you know what to expect from the therapy process.
Is therapy right for me?
This is a great question. We can share some of the things we believe therapy offers and is able to provide to you. Seeking counseling is an incredibly personal decision. Ultimately, you will need to trust that you know what is right for you.
You may be reading this because you are seeking some kind of professional support. Perhaps you are considering therapy because:
- There is an issue you don’t believe you can talk to your partner, family, or friends about
- You feel lonely and uncertain about how to make things better for yourself
- Maybe you worry about and believe you shouldn’t burden those around you with the difficulties you are having
- You want and need to feel heard and supported, and it doesn’t seem like that is happening for you
These are just a few important reasons to seek therapy. If something is happening for you that is painful, causing you stress, or you are struggling and feeling anxious, depressed, or fearful, receiving professional assistance and support is something that can be extremely helpful.
How much does therapy cost and will my insurance cover it?
Detailed pricing and insurance information can be found on our “Insurance and Fees” page.
How often do we meet for a therapy session?
Most people attend sessions weekly. We think it works best if people make a commitment for at least the first 6-8 weeks to meet weekly. After two months of care, we recommend a check-in with your therapist to see how things are going and to decide if weekly therapy feels right to you. At any time, when you feel ready, you and your therapist can discuss meeting every other week. If you find yourself working through a crisis or an emotionally difficult or painful time, you may choose to meet twice a week.
How do we connect for an online counseling session?
We can meet with you via your desktop, laptop, tablet, or cell phone. All you need is an internet connection and a working camera on your device. If you do choose to use your cell phone or tablet, there is an application you need to download. We will walk you through the steps of how to access and utilize it.
If you don’t have access to an online device or lack an internet connection, telephone counseling sessions are an alternative. Phone sessions are also available if you are more comfortable with and prefer not incorporating the video option. We will work with you to develop a modality of therapy that feels most comfortable for you.
The video platform we use for online therapy services is integrated within our electronic healthcare record system, SimplePractice. SimplePractice uses a HIPAA compliant software so your information is kept safe, secure, and confidential.
How long does therapy take?
Counseling lasts as long as you decide it needs to. The length of sessions, how often we meet, or for how long (weeks, months, or longer) is always your decision. When someone wants to work on a specific coping skill or a specific change (and they can maintain focus on that one central theme), counseling can be short-term, such as 6-8 sessions.
On the other hand, if a person wants to explore patterns of issues such as: poor self-care, negative beliefs about themselves that stem from childhood, addiction-related issues, chronic illness concerns, long-term depression, or unresolved grief, etc., therapy may require a longer commitment of time.
How long therapy takes it is always up to you. Throughout our time together, we will check in with you to make sure we are still working on your goals. We want to make sure that we are spending our time together on whatever is most important to you. Our therapists strive to make our work together supportive and collaborative to help you reach your goals and gain overall mental wellness.
Is therapy confidential?
Yes, therapy is confidential. State and Federal laws protect your confidential and private healthcare information. Your information can rarely be disclosed without your consent.
As therapists, we are required to follow legal and ethical expectations, guidelines, and laws within our scope of practice. Therefore, there are some exceptions to confidentiality. Below are some of those exceptions.
Does going to therapy mean I’m crazy?
Absolutely not. Seeking out therapy doesn’t mean you are crazy or have a mental illness. It does, however, mean that you have the courage, willingness, and desire to change.
We would venture to guess you have already tried to do several things to improve your situation. Reaching out for therapy is the next step. If what you have been doing hasn’t been able to get you to the point you want to be, therapy can be the supportive structure to help you reach your goals and face your challenges successfully.
If you still have questions or concerns, we invite you to schedule a complimentary phone call with Yesenia, our Administrative Coordinator.
3-Step Process for New Clients
1. Review Therapist Profiles
Take a look at our therapist team members to find the best-fit clinician for you.
We encourage you to read their full profile page and to see what concerns they specialize in helping with. This information will help you to determine if you would like to schedule an appointment with them. Our administrative coordinator can also help you choose the right therapist if you are unsure.
2. Request an Appointment
Request an appointment online or book a call with Yesenia, our Administrative Coordinator.
Option 1: Request an appointment through our online form. We will follow up with you to schedule you with any of the therapists you are interested in working with.
Option 2: You can also schedule a phone call to book your appointment. This is a helpful option if you are unsure which therapist is right for you. We can also answer other questions about services, insurance, or general concerns.
3. Login to your Client Portal
Lastly, we will get you set up with our online client portal. The client portal is where you will sign in to read, review, and complete your pre-appointment paperwork. The documents will take between 15-20 minutes to fill out. This process will provide you a time to reflect on what you are hoping to work on in therapy.
We ask that you complete the requested pre-appointment paperwork within 24 hours. Completing your paperwork is necessary in order to confirm your appointment.
Once you complete the client portal documents, we will confirm your appointment. You will then be all set for your first appointment with your new therapist!
Get ready for amazing changes to happen within yourself!
How We Meet
In-person and telehealth sessions are available. Health and Healing Therapy has been providing online counseling services since 2020. We have found it to be effective, easy, and safe. Many people enjoy the simple access, lack of commute time, flexibility, and ease of connecting with us for therapy sessions while in the comfort and safety of their own home or office.
We welcome the opportunity to support you and/or your family through this unique and accessible way to provide mental health care.
In-person therapy sessions
The Health and Healing Therapy office location is in the Tri-Village area on the northwest side of Bartlett, Illinois. We provide therapy services to all Illinois residents, 7 days a week.
View our office location and images of our space.
Online telehealth therapy sessions
We can meet with you via your desktop, laptop, tablet, or cell phone. All you need is an internet connection and a working camera on your device. If you do choose to use your cell phone or tablet, there is an application you need to download. We will help you you to access and use the app.
Telehealth therapy and counseling is effective and safe. Research has shown that online counseling / tele-mental healthcare is as effective as in-person counseling sessions. The video platform we use for online therapy services is integrated within our electronic healthcare record system, SimplePractice. SimplePractice uses a HIPAA compliant software so your information is kept safe, secure, and confidential.
Have a question or need help getting started?
Contact us for an initial phone consultation with our Intake Specialist. During this call you can determine if you believe we are the right practice to help you achieve your goals, and we will make sure we have the needed clinical training and expertise to assist you with your particular concerns.
We look forward to speaking with you!